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eFootball Top-up Guidance

Note:

Please ensure that you fill in the required information accurately, following the top-up guidance, to receive your Coins within a few minutes(The actual purchase limit for the gift package is subject to the in-game rules, and any excess amount will be refunded at the purchase price).

Please stay in contact with customer service to provide a screenshot of the package you want to purchase and keep the account offline.

Applicable Platform

eFootball Mobile(IOS Only)

Applicable Server

International Server

eFootball Top-up Required Information

1. Account(Konami/Email)

2. Password

3. User ID

How to find your User ID?

1. Tap "Extras" at the bottom of the home screen, and choose"User Information".

2. Tap "User Personal Information".

3. Find your "User ID" at the top.

How to link data to the account in eFootball?

1. Tap "Extras" at the bottom of the home screen and choose "Support".

2. Tap "Link Data".

3. Choose your login method and complete the link according to the instructions.


Top-up Procedures


1. Click the gift pack or Coins you want and complete the payment.

2. Please provide your account information after the payment so we can log in and complete the top-up. Please do not log in to the game during this process.

3. We will top up the items in the game based on the product you ordered.

4. After we complete the top-up, we will log out of your account and clear the login history.

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